We tried to make it very simple without additional costs of batting and thread that you have to add up. Simply take the width and length measurements of your quilt and select the design you like and you will be able to enter your dimensions and see your total cost. This total includes the cost of batting for your quilt, thread and return shipping.
It does not include the cost of binding services and an embroidered tag. You can add these to your order. Use the Regular Long Service Order form calculator to enter your dimensions and preferences and see the cost.
Box up your quilt and visit USPS, UPS or your local shipping outlet. We highly recommend using flat rate envelopes and boxes for sending us your quilt top and backing. These packages are available at no cost at your local post office or you can order them online at no cost from USPS.
If you need an estimate, you can use the ups.com to enter in your box dimensions and weight with the addresses and get an estimate of shipping costs. You can also request a pickup of your box directly from UPS, FedEx or DHL and they will pick it up for you, visit their websites to learn more.
We are located at 199 Creamery Road, Stanfordville, New York 12581. When you place your order you immediately receive a confirmation email with shipment instructions that includes our address and other important details. If you have any questions, you are welcome to call us at 347-391-1604.
Please note we only provide free shipping to customers located in the contiguous United States. International and U.S. territories customers will be notified of shipping costs.
We know that choosing a top stitch design can be nerve racking but you have made a beautiful quilt top and to get to the point of completion you have achieved, follow your instincts. If you aren’t sure, message us with at least two or three designs you are considering for your quilt and an image of your quilt and we will give you our best input. BUT it is your quilt! You do know best and we can be that friend that gives you our best guess.
Cotton batting provides a heavier feel to your quilt, more reminiscent of older quilts. There is a 1 to 2% shrinkage with cotton batting.
Polyester batting provides a higher loft, lighter weight and can be warmer than the cotton batting.
A blended 80/20 batting has a nice weight and is very popular.
If you would like to send your own batting, you are welcome to but it must be sized at least 4 inches wider and longer on all 4 sides of the quilt top like the backing material.
Iron the quilt top and backing. Iron seams consistently so the surface is very smooth. Iron all to the right side, all to the left side or down the middle but be consistent.
The quilt backing should extend 4 inches in all directions that means 4 inches to the width and 4 inches to the length. Square up backing and quilt top.
Cut all loose threads on top and bottom side. Threads show through if left unclipped on bottom side.
We use state of the art technology that provides consistent, high-quality top stitching with dependable accuracy and repeatability. Our staff is highly skilled at designing top stitches and machining quilts. We know from personal experience the amount of care, hard work and dedication that it takes to make a quilt. Providing you with a finished quilt that reflects that care is our ultimate goal.
Yes, anyone who places an order with us can create an account that will show order history, billing information etc. Any members will also have an account that can be logged into at any time where account and billing information is housed.
If you are not using a cotton for your quilt backing and are concerned if your material can be used please do not hesitate to contact us. A material that has a great deal of stretch may not be well suited but there are stabilizers and other techniques you can do to prepare the material for the long arm process.
We work with quilters who have all levels of experience. If there are areas of your quilt that are bunching or do not lay flat, this will be a problem for the long arm process because the top stitch is basically sandwiching the quilt top with the batting and backing. As part of the long arm process, we stitch down the sides of the quilt top to the backing as we progress the quilt through the long arm machine to keep the surfaces flat and smooth for the top stitch. If areas have excess material, that material has to go somewhere and either it will double over or distort the quilt top. We are not perfect either though we try to do our best with every quilt top we stitch so we understand that there may be some irregularities but if your quilt has significant distortions talk to us and we will try to help. The process of preparing your quilt top will help you spot these issues as you iron the surface. Please be aware that long arm quilting your quilt top will not “fix” these issues.
We only use high-quality thread because it holds up better over the lifetime of your quilt and it delivers the best result for your top stitch.
If you would like a bold impact to the top stitch, chose a contrasting or strongest color in the design of your print fabrics, if you would like a top stitch design that blends or is more muted to your design then choose something very neutral. A beige, pale yellow, grey or middle ground color. What is a middle ground color? In the spectrum of very dark to the lightest colors in your quilt, chose a color you see in the design that looks like the color that would be between the darkest to lightest therefore the middle ground color.
These are our available thread colors. Please contact us if you have a special request and we will try to work with you.
Yes, you can cancel at any time. This plan is intended for a full year subscription. You can cancel at any time by contacting us by phone or email. We request that you give us a 30 day notice before canceling. If you cancel within the first four months of your subscription you will be charged for the quilts completed in your last month at the regular rate of our long arm services with your last monthly payment deducted from the total.
Quilt sizes are determined by our discretion. These are the standard quilt sizes upon which the plan was configured.
Reference for Standard Quilt Sizes: Baby Quilt 36 IN x 48 IN; Throw Quilt 48 IN x 60 IN; Twin 66 IN x 90 IN; Queen 90 IN x 90 IN; King 90 IN x 108 IN
Quilt top measurements may vary by +-2 IN before the size is considered the next size up or down. If you send us an oversized throw that is more a Twin dimensions then the quilt will qualify as a Twin for that month. If you have odd size small quilts just contact us and we are flexible with sizing and some roll over from other months where you might not have sent the full quota. We will send you an email updating you on your quilt quota per month when we process the quilts you send us. We cannot process a king size quilt past 108 IN in any direction. Individuals signed up for a full year as opposed to month to month can send quilts in any order as long as they are in the bounds of a full year’s quota.
The 4 IN of extra material requested in our Quilt Prep Guidelines on each side of the quilt top you send us is not calculated in how we determine your quilt size. The 4 IN of extra material is not stitched on is a a boundary helpful in the machining hold down process.
Annual subscribers who pay for the full year with the 10% savings, can take the whole year’s quantity can parcel it into months as they please. We keep track of all the sizes we process based on your plan level.
What Happens if i do not send any quilts for a month and i have a membership? Is there roll over?
We have set the quantities on the membership to try to ensure a smooth level of production for our members and those placing a regular service order. We do not want to have long lead times on anyone’s quilting getting back to them. If you know ahead of hand that one month you will not be sending quilts and the next will be many, just reach out to us and we will try to work with you however in most cases you have a set amount per month and anything above that amount is charged via our rates for regular long arm service with a discount for members.
We receive and process quilts without delays. We ship and receive quilts daily. When you place your order you can enter in your desired return shipping date and you are always welcome to contact us if there is a need for expedited processing of your quilt and we will work with you. We meet deadlines and if there is any reason for delay we will contact you well in advance.
When you sign up for a monthly subscription membership you are billed every month on the same day as you signed up so it is always 30 days.