Please note that our goal is to keep production running so you get your quilt back as quickly as possible. Please follow these guidelines as closely as you can. If you have any questions, we are happy to help. Call us at 347-391-1604 or email us at email@example.com
Press your quilt top and backing thoroughly. Both sides need to be flat and without any overlapping seams on the top and flat seams on the back. All seams should be as flat as possible and the top should be ironed flat. If your backing is pieced, please iron the seams flat.
Clearly label the top of your quilt top and backing. Most people pin a piece of paper that clearly states top to the quilt top and backing.
Your quilt should have a flat smooth surface for our edge to edge top stitch services. If there is anything dimensional or loose on your quilt top it needs to be basted down flat so that our machine head will not get caught on the surface. If your quilt has any flaps or pleats or anything unusual, please contact us before you place your order.
Square up your backing fabric. Make sure your backing is a minimum of 4″ wider on both sides and 4″ longer on both sides than the front of your quilt (If your top is 92 x 96 backing needs to be at least 100” ×104'“). What’s the math? Simply take your quilt top width and add 8 inches, then take your quilt top length and add 8 inches. You then have the total width and length that your backing minimally needs to be. We will not sew on material as leaders if you send us a quilt backing that is exactly the same size as your quilt top.
Clip all loose threads from the back and front of the quilt top. They will show through lighter fabric.
Pack your quilt top and backing in a box or envelope. Our shipping address is at the top of your order confirmation email that you received when you placed your order.
Please include either a copy of your order confirmation in your box or a note with your name, order number and include any details you want us to know..
If you would like to confirm that your package has arrived, please send us an email with your order number to confirm it’s arrival. If you have questions, please do not hesitate to call us at 347-391-1604 or email us at firstname.lastname@example.org
When your quilt is shipped back to you, you will receive a notification email with a tracking number for you to track your shipment.